bd88's Privacy Policy

1 Introduction and Definitions

bd88 places the highest importance on its users' privacy. The purpose of this Policy is to clearly inform you how your information is managed and what rights you have.

Some important terms used in this Policy are explained below:

• Personal Information: Any information from which a specific individual can be identified — such as name, email address, mobile number, or financial details.
• Platform: bd88's website, mobile application, and related services.
• User: Any person who has registered on the bd88 platform or is using its services.
• Processing: Any operation involving the collection, storage, modification, transfer, or deletion of data.

2 What Information Is Collected

bd88 collects only the information necessary to provide its services. The categories of information collected are listed below:

2.1 Registration and Identity Information

When creating an account, your full name, date of birth, mobile number, email address, and password are collected. If identity verification is required, a copy of your national ID card or equivalent document may also be requested.

2.2 Financial Transaction Information

During deposit and withdrawal processes, details of your payment method — such as your bKash, Nagad, or Rocket number and bank account information — are recorded. However, full payment credentials (such as your PIN or OTP) are never stored under any circumstances.

2.3 Technical and Device Information

Certain information is collected automatically while using the platform, such as your IP address, browser type, operating system, device type, and session activity logs. This information is primarily used for security monitoring and platform improvement.

2.4 Cookie and Tracking Data

bd88 uses cookies and similar technologies to keep your session active and to improve the user experience. You can manage cookies through your browser settings, though some services may become limited as a result.

3 Purpose of Using Information

The collected information is used for the following purposes:

• For creating, verifying, and managing accounts.
• For completing deposits, withdrawals, and other financial transactions.
• For preventing fraud, deception, and unauthorized access.
• For providing customer support — particularly via 24/7 live chat and email.
• For improving platform performance and the user experience.
• For retaining information required under applicable laws or regulations.
• For relevant promotional communications based on your consent.

bd88 never sells your personal information to third parties and does not share it with advertisers.

4 Data Storage and Security

bd88 stores your information on technically secured servers. Every connection is protected through SSL (Secure Socket Layer) encryption, which prevents unauthorized access to your information during transmission.

The following measures are followed to protect data:

• Account passwords are stored using industry-standard hashing methods — not in directly readable form.
• Access to financial data is strictly limited and restricted to authorized personnel only.
• Regular security audits and vulnerability assessments are conducted.
• Automated monitoring systems remain active to detect suspicious activity.

Please note that no transmission of information over the internet is 100% secure. It is your own responsibility to keep your account password confidential and to avoid logging in from unfamiliar devices.

5 Sharing Information with Third Parties

Information may be shared with third parties in the following limited circumstances:

5.1 Payment Processing Partners

Necessary transaction details are sent to bKash, Nagad, Rocket, and bank transfer providers to complete deposits and withdrawals. These partners have their own privacy policies.

5.2 Technology and Service Providers

Operational information may be shared with trusted technology partners for core services such as server management, cybersecurity, and customer support software. These parties may only process data in accordance with bd88's instructions.

5.3 Legal Obligations

Relevant information may be provided when legally required to do so, such as in response to a court order or a lawful request from a competent authority.

6 Data Retention Period

Your information is retained for as long as your account remains active. Even after an account is closed, financial transaction records, identity verification documents, and security-related logs may be retained for a specific period to meet applicable legal obligations.

Once this period has passed, data is securely deleted or anonymized in such a way that you can no longer be identified.

7 User Rights

Every user registered on the bd88 platform has the following rights:

• Right to Access: You can find out what information bd88 holds about you.
• Right to Correction: You can request the correction of inaccurate or outdated information.
• Right to Deletion: Subject to meeting certain conditions, you can request that your information be deleted.
• Right to Restrict Processing: In some cases, you can request that the processing of your information be temporarily paused.
• Right to Portability: You can request your information in a structured, commonly readable format.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw that consent at any time.

To exercise these rights, contact bd88's support team via live chat or email.

8 Protection of Children and Minors

The bd88 platform operates strictly for persons above the age of 21. No information from minors is knowingly collected. Age is verified at the time of account registration, and if any account is found to belong to a person under 21, that account is immediately closed and the associated information is deleted.

Additional steps and guidance on protecting minors can be found in our Responsible Gaming guidelines.

9 International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh. Any such transfer ensures that adequate data protection measures are in place at the destination and that the standards of this Policy are maintained.

10 Marketing Communications

If you give your consent at the time of registration or afterwards, bd88 may send you information about bonuses, promotions, and updates. You can opt out of these communications at any time — follow the instructions at the end of each email or contact customer support. Withdrawing marketing consent will not affect essential account management or transaction-related communications.

11 Policy Changes

bd88 reserves the right to revise this Privacy Policy as needed. For any significant changes, a notice will be posted on the platform and the "Last Updated" date at the top of the page will be updated. Continuing to use the platform after an update will be considered acceptance of the revised Policy.

To learn more about bd88, read our About Us page, which introduces the platform's goals and values.

12 Links to Other Websites

The bd88 platform may occasionally reference third-party websites. These websites have their own privacy policies, and bd88 is not responsible for how they manage information. You are advised to read the privacy policy of any other site before visiting it.

13 Contact

If you have any questions about this Privacy Policy, requests regarding your information, or any complaints, please contact bd88's support team: